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Shipping: Orders are shipped via ground service, either UPS, USPS or Fedex, whichever has faster delivery. All items are shipped out within 2 days of payment though most orders are shipped out within one (1) business day. All orders will be shipped Direct Signature Required and Insured.
Returns: 7 days and requires PRIOR approval and a valid RMA Number. You may return most non-defective, un-opened items for a refund of the product cost less a restocking fee of 15%. Shipping cost is non-refundable.
Indemnification: Buyer hereunder agrees to indemnify and hold harmless Seller, Seller’s shareholders, directors, officers, employees, represen-tatives and agents (collectively, “Representatives”), all of Seller’s affiliates and all Representatives of all Seller’s affiliates from and against any and all lawsuits, losses, damages, actions, causes of action, governmental duties, charges, lines, penalties, costs, expenses or obligations of any kind or nature whatsoever (including reasonable attorney’s fees and costs of defense) arising, relating to, or alleged to arise or relate to the actions or inactions of Buyer in connection with this Agreement and/or goods or services to be provided by Seller pursuant to this Agreement. This indemnification obli-gation shall survive termination, cancellation or completion of this Agreement.
Claims: Receipt of goods shall be deemed acceptance of the goods received. All claims for defective goods or revocation of acceptances, for shortages, for delays, or failures in shipment or delivery, or for any cause shall be deemed waived and released by the Buyer unless it is made in writing within (7) days after receipt of goods. All claims must state specifically and in reasonable detail the nature of all objections, and must be accompanied by delivery receipt or photocopy of the sales order or packing slip. Any delivery not placed in dispute in a timely manner shall be paid for by the Buyer and all uncontested amounts due shall be paid by the Buyer with terms specified. As a condition to making a claim for missing or damaged goods sent, the Customer is responsible for initiating and pursuing with the carrier.
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